|
|
Study and carrying
out of activities based on telephone and Internet contacts |
|
|
Selection and
training of telephone and telecommunication operators |
|
|
Outsourcing management of switchboards |
|
|
Creation and
management of services at premium rate (Audiotex 166) |
|
|
Co-sourcing
and outsourcing management of help desk systems and technical services |
|
|
Services for
the marketing, national and international toll-free numbers |
|
|
Internet activities
( sites management, browsing and surfing, e-mail selection,..) |
|
|
Crm
and Web Call Center activities ( introduction to the web sites, co-browsing
, data co-sharing, chat on line, push to call,..) |
